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Cruise Control Training Blog

Observations, Commentaries and Strategies for the Training Professional.

“How Often Do You Hear Yourself Saying :
'No I Haven't Read It...
But I've Been Meaning To!"


Just Read Below To Learn How Others Have Found The Many Ways To Leverage Our Elearning Mangement and Training Solution For Maximum Effectiveness!

 

Frequently Asked Questions

 

 

Question:
I'm in Sales Training and 4 times/year I run week-long instructor-led classes. I've always been concerned with the cost to the company (and how it impacts my overall training budget)... each time we run a new class. Also, because we only run them quarterly, any new hires that come on board in between... don't get the training quick - enough. We usually have them wait until the next class to train them. How would your system benefit us in this situation?

Answer:

Two good questions. The biggest challenge you have as a trainer is TIME and the need to be intimately involved in all facets of training. With OTP, you can create dynamic course presentations that can help to 'slim-down' or even replace your ILT classes.

 

These courses can include video, audio and play just like movies. You "classes" can be accessible 24X7 once your employees logged into the system. This solves 3 issues. 1-) It allows you cut back on the time your needed in a classroom. 2-) Since the courses are available at any time, they can be reviewed as needed... the added benefit of 'repetiion and frequency'... the mother of all learning. 3-) No one has to wait for the next training class. As soon as they're hired, they can begin their training. In addition, your course presentations can be sent as pre-requisite to attending your classes - a helpful, pre-class assessment tool.

 

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Question:

Can I create professional looking and engaging courses for my employees?

Answer:

Absolutely. The courseware is an award-winning, simple-to-use powerful authoring tool. The course folder interface was built with a training assistant in mind. Through a simple point and click process, you have a professional course structure complete with individual subject directories in minutes. Following this simple structure, your employees will be able to navigate through their course assignments with ease. But the real significance is the ability to create "significant" PowerPoint presentations with Voice-over narration and video that will engage your trainees... and track course progress in real-time.

 

Keep in mind... we can help to create your custom courses for you, as well.

 

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Question:

What kind of documents can I add to my courses?

Answer:
OTP allows you to upload your courses with a simple mouse click and accepts the followingfile types: Word®, PowerPoint®, Excel®, Access® PDF's, and Flash® Animation. You can alsoupload/attach hyperlinks from the web to point to other materials for employees to download and view.

 

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Question:
We have trainers, managers and employees that will need to be using the system or going through training - do they all see the same thing?

Answer:

For ease of use and administration, we offer three levels of user access: Administrator, Manager, and Employee. OTP follows a "multi-level" hierarchy model. As the administrator, you determine who sees what content and which tools are available to your team and employees through a simple, but very secure ID verification process. You create users, you create Id's and you control what each will see throughout the training process.

 

In addition, as an administrator, all content building functions are yours to control or delegate as you see fit. Managers and employees will only see their specific courses. If your company has divisions across the country, each division and its employees can be set up as individual 'groups' and all of their course information could be viewed specific to their ID "tree."

 

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Question:

What types of reporting tools does the system have?

Answer:

OTP has multiple methods of analyzing and correlating your data. From viewing "real-time" results on your screen in grade book and progress query tools, to the ability to download all of your data into an excel spreadsheet, OTP delivers actionable and quantifiable information immediately and easily.

 

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Question:

I would be entering sensitive, private course material in the system - how secure and reliable is the hosting infrastructure?

Answer:

Our security and data replication process is by far the best available! In addition to the standard back up procedures employed by most companies, we actually maintain dual back up servers in two areas of the United States. When data is written to our systems, it is actually backed-up to both separate servers in separate areas of the United States. This ensures that you data is always safe and always accessible. We maintain your training infrastructure on our highly secure, highly dependable server networks. Your material is always safe and secure, 24 hours a day, 7 days a week.

 

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Question:

Why is OTP different?

Answer:

Five Reasons:

  1. Simple and powerful exam building tools

  2. EZ to use - Powerpoint/flash e-learning course authoring tools

  3. Professionally well-organized course development

  4. Automated administration tools

  5. Cutting Edge, real-time tracking tools and ease of use combined into one product

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Question:

How many questions can my tests have?

Answer:

Up to 100 per exam/assessment. More requires system customization for a nominal fee.

 

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Question:

How do I create courses?

Answer:

Courses are created through an easy-to-use interface that allows you to set up course "folders"... like folders in a filing cabinet... or directories that can house each assignment by topic. You create the course material, and the system organizes, presents it and reminds people to access it as you choose.

 

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Question:

What is the definition of "automated engagement"?

Answer:

Productive training and development occurs when employees are engaged, meaning that both management and employee are "connected" and motivated to achieve results. In many organizations, a training push is made during National Meetings or for Product Launches, and then the momentum tends
to wane. The OTP e-learning management solution makes the process of continually engaging employees and effortless process through a unique and propriety automated scheduling and tracking system. The training and tracking that would normally take a team of trainers to manage can be EASILY managed by one person - automatically.

 

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Question:

When I give a survey... do I have to tally results manually?

Answer:

No, the survey report feature automatically calculates all key statistics as surveys are completed in real-time!

 

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Question:

What kind of product support can I expect?

Answer:

We have a few different support plans. You'll always have 24-hour response to e-mail inquiries (use the Contact Us Form). Standard telephone support hours are Monday-Friday 9:00 AM - 8:00 PM Eastern Time, but based on your needs, we can tailor a support plan just for you.

 

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Question:

Do I need to know how to program a computer to use the software? What special knowledge do I need to run the system?

Answer:

No and None. The user interface is extremely intuitive and was built with a training assistant in mind. Depending on the package you purchase, you are given one on one training and easy to follow system manuals.

 

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Question:

Do I need to download any software to use the system?

Answer:

Only if you choose to create "rich media" PowerPoint with Voice-over presentations. The software is very easy to use and works with PowerPoint. The benefit is that you can create, engaging presentations that you can track later. If you elect not to author PowerPoint Voice-over courses, then all you need is an Internet connection and an Internet Browser

 

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Question:

How long does it take to set up a full course with exams, surveys and content for 25 employees?

Answer:

Once you've created your course and exam, setting up the activity takes 5 seconds... literally!

 

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Question:

Does OTP feature it's own content?

Answer:

No. You supply the content, we supply the best way to administer, test, track and develop your employees accordingly. We do have relationships with third party content providers should you have a need for additional content. Those courses would be made available in your OTP system.

 

 

Call Today - 877-791-4367 ext 85 or click here to contact via email.